Privacy Policy

Last Updated: January 2024

The Short Version

We respect your data and your time. By using AfriTable, you agree to respect our restaurant partners' cancellation policies and keep your account info secure. We never sell your personal information.

Introduction

This Privacy Policy explains how AfriTable ("we," "our," or "us") collects, uses, and protects your personal information when you use our platform. We are committed to protecting your privacy and ensuring transparency about our data practices.

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Data We Collect

We collect the following types of information:

  • Account Information: Name, email address, phone number, and password
  • Reservation Data: Restaurant preferences, booking history, special requests, and dietary restrictions
  • Usage Analytics: How you interact with our platform, pages visited, and features used
  • Device Information: IP address, browser type, device type, and operating system
  • Location Data: City-level location information (with your permission) to show nearby restaurants

How We Use Data

We use your data for the following purposes:

  • To provide and manage your reservations and account
  • To send reservation confirmations, reminders, and updates
  • To request reviews and feedback after your dining experience
  • To provide customer support and respond to inquiries
  • To personalize your experience and recommend restaurants
  • To improve our platform, analyze usage patterns, and develop new features
  • To comply with legal obligations and protect our rights

Data Retention

We retain data as needed to provide the service and comply with legal obligations.

  • We keep your account information for as long as your account is active
  • Reservation history is retained to provide you with booking records and improve recommendations
  • We may retain certain data after account deletion as required by law or for legitimate business purposes
  • Aggregated, anonymized data may be retained indefinitely for analytics

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct inaccurate information through your account settings
  • Deletion: Request deletion of your account and associated data
  • Portability: Request your data in a portable format
  • Opt-out: Unsubscribe from marketing communications at any time
  • Objection: Object to certain processing activities where applicable

To exercise these rights, please contact us through your account settings or email us at privacy@afritable.com.